Privacy and Cookies Policy

This Privacy and Cookies Policy sets out how Pendragon House uses and protects any information that you give Pendragon House when you use this website.

Pendragon House is committed to ensuring that your privacy is protected. Should Pendragon House ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy and Cookies Policy.

Pendragon House may change this policy from time to time by updating this page. You should check this Policy from time to time to ensure that you are happy with any changes. This Policy is effective from April 2018.


What Pendragon House collects

Pendragon House may collect the following information:
• name
• contact information including email address
This includes information when making an enquiry, booking in a project and visiting the Pendragon House website.


What Pendragon House does with information

Pendragon House requires this information to understand your needs and provide you with a better service and in particular for the following reasons:
• internal record keeping
• improving Pendragon House products and services
• periodically sending promotional emails about new products, special offers or other information which Pendragon House thinks you may find interesting using the email address you have provided
• administration purposes including maintaining databases of customers, contacts and partners; performing obligations under the services you have instructed us to undertake; fulfilling orders for goods of services
• internal research and analysis including Pendragon House capturing data of social media, website and marketing campaigns in order to inform the business and marketing strategy
• market research purposes including Pendragon House contacting you by email, phone or mail.


How Pendragon House will use information

Pendragon House will only ever use your personal data with your consent or where it is necessary to either:
• enter into or perform a contract with you
• comply with a legal duty
• for Pendragon House own lawful (business) interests

In any event, Pendragon House will only use your information for the purpose(s) it was collected for.



Pendragon House is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How Pendragon House uses cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Pendragon House uses traffic log cookies to identify which pages are being used on the Pendragon House website. This helps Pendragon House to analyse data about web page traffic and improve the website in order to tailor it to customer needs. Pendragon House only uses this information for statistical analysis purposes.

Overall, cookies help Pendragon House provide you with a better website, by enabling Pendragon House to monitor which pages you find useful and which you do not. A cookie in no way gives Pendragon House access to your computer or any information about you, other than the data you choose to share with Pendragon House.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Pendragon House website may contain links to other websites of interest. However, once you have used these links to leave the site, you should note that Pendragon House does not have any control over that other website. Therefore, Pendragon House cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing

Pendragon House will not sell, distribute or lease your personal information to third parties unless Pendragon House have your permission or are required by law to do so.

You may request details of personal information which Pendragon House holds about you under the GDPR/DPB. If you would like a copy of the information held on you please email:

If you believe that any information Pendragon House is holding on you is incorrect or incomplete, please email Pendragon House as soon as possible, at the above address. Pendragon House will promptly correct any information found to be incorrect.

Our Accreditations

Our Accreditations